Shipping Info & Policy
- PROCESSING & SHIPPING
- Our processing & shipping time varies. Location and the product ordered does affect the processing & shipping time.
- Order processing for items that are in stock and ready for shipment is anticipated to take 2-3 business days. This timeframe encompasses clearance from the website host, which safeguards against fraud, as well as the packaging and preparation for dispatch.
- Shipping and delivery are projected to take 4 to 6 days following the completion of processing for items that are in stock and ready for shipment.
Processing times for all custom and made-to-order items differ:
- For prom dresses, the processing and production period is 3 to 4 weeks, followed by an additional 4 to 6 days for shipping and delivery once production is finalized.
- We offer a rush order service that reduces processing and production time to two weeks, in addition to an estimated shipping and delivery period of four to six days.
- The processing and production time for birthday dresses and other garments from our Shop boutique is 15 to 20 days, followed by an additional 4 to 6 days for shipping and delivery once production is finalized.
- For inquiries regarding rush order services, please reach out to us at empresstailoringcustoms@gmail.com to check for availability.
- Empress tailoring utilizes DHL, FedEx, or USPS for shipping its products. Upon dispatch of your order, you will receive an email containing your tracking number and details about the carrier.